Mindcare clinics
Fees and Policies

Therapy (50 mins)
Fee - $240.00
*Medicare rebate of $141.85 is available if you have a Mental Health Care Plan.
*Check with your private health insurer for your rebate.

NDIS (50 mins)
Fee - $222.99
*Self-managed and plan-managed only 

Rural and Remote Telehealth Therapy (50 mins)
*Call us for further information on rural and remote rates.

Assessment + Report
Fee - From $1,500.00

You may be eligible to receive a Medicare rebate for your appointment. Your doctor (GP, Psychiatrist, or Paediatrician) may write you a referral under a treatment plan outlined below.

Currently there are 3 different referral plans that are eligible to receive a Medicare rebate:
- Mental Health Care Plan (MHCP)
- Eating Disorder Treatment Plan (EDP)
- Chronic Disease Management (CDM) Plan

Please take the time to read through the details of each plan if you wish to take advantage of receiving these rebates.

Please note we do not currently see clients that are claiming under an Eating Disorder Treatment Plan.

The practice management software we use allows us to easily process your Medicare rebate following your appointment for your convenience.

More information about Medicare can be found on these websites.
- Better Access to Mental Health Care initiative under Medicare | APS
- psychology.org.au

Cancellation
If an appointment is cancelled after 10 AM the day before, or if you do not show up at the scheduled time, a cancellation fee of $100 may apply. This fee is non-refundable and is not covered by any third party.

Extenuating Circumstances
We understand that unforeseen circumstances can arise, such as medical emergencies, sudden illness, bereavement, or other situations beyond your control. If you feel you may be unwell, it is better to reschedule than risk incurring a cancellation fee. Please contact us as soon as possible to discuss your situation. We will assess each case individually and may consider exceptions to the cancellation policy.

Department of Veterans’ Affairs (DVA)
Holders of a DVA Gold or White Card are entitled to various benefits, including access to free psychological treatment for mental health conditions. Please note that some limitations may apply for White Card holders, and we recommend contacting DVA directly to confirm your specific entitlements.

QPS Self-refer Program
Queensland Police Services (QPS) personnel are eligible to self-refer for up to six free and confidential psychological treatment sessions. For more details on how to access this support, please view our FAQ page.

Workcover (50 mins)
Fee - $260.00
*We accept Workcover referrals. Please provide your Workcover client number and relevant details (e.g. your case manager's name and contact number) at the time of booking.